UTHSC-H VPN Access Information

UT-Health VPN

A Virtual Private Networking (VPN) enables staff, students and faculty to securely connect to the UTHSC-H network from home and other remote locations. Without the security of VPN, the information you type or send could be intercepted on the "open highway" of the Internet. VPN encrypts the data before it is sent across the Internet.

Our Current VPN Client Supports Mobile Devices such as iPhones, iPads, Android phones and more; see below a more comprehensive list of supported platforms:

- Windows Operating Systems from Windows XP up to Windows 8.0
- MAC Operating System up to MAC OS 10.7
- Several distributions of the Linux Operating System
- Most Android phones running 2.3.5 and higher
- IOS, this is the operating system used by iPhones and iPads.

Installation and Configuration Documentation:

• SonicWall SSL Support Document

When to use VPN

The security offered by VPN is necessary if both these connection and data (information) conditions apply:

1. The connection: You are ...

using a wireless connection on campus. -or-

connecting to the University from an off-campus connection such as through an Internet Service Provider (ISP), such as through AOL or MSN or with a cable modem or DSL.

2. The data/information:

You will, or might, transmit sensitive data such as passwords, credit card information, social security numbers or any confidential information by any means while connected to the Internet; you need access to restricted University resources.  

Who can use UTHSCH VPN

This service and VPN Client software is provided free of charge to eligible students, faculty and staff. It is the responsibility of employees with VPN privileges to ensure that unauthorized
users are not allowed access to UTHSC-H internal networks.

Use this information to assist you withSetting Up Your Home Network.

When you no longer need the access or security VPN provides, we encourage you to disconnect from the VPN server.

Download Software and Instructions

Please note that most of the resources in this section are only accessable inside the UTHSC campus area. If you are outside the network you may log in using your LDAP ID and password.

NOTE:  If you do not know what this is, please visit the Netcenter page.

For End Users

You will need administrative rights on the machine to complete the initial installation.

• Windows Client-(32 bit)

• Windows Client-(64 bit)

• Windows Mobile Phone Client

  • Windows Client Setup (Guide)

  Windows Web Access-(thin client)

• Mac OS X 10.5 (or earlier) Client-(32 bit)

• Mac OS X 10.6 (or later) Client-(64 bit)

• Linux Client-(32 bit)

• Linux Client-(64 bit)

Additional Support Information

Technical Support with Cisco VPN and Digital IDs:

• Get Help With Digital IDs and VPN
• Support for Technical Personnel - LAN Managers and Helpdesk only

Vendor VPN Access to UTHSCH:

• Procedures for Requesting Vendor Access

Additional Resources:

• Digital ID Center - Use this link to enroll for a DID, pickup your DID, renew your DID, revoke your DID, or search for a digital ID.
• Net Center - Useful technical information, such as how to set and change your UTH password.