UTHSC-H VPN Access Information

About VPN

Virtual Private Networking (VPN) enables staff, students and faculty to securely connect to the UTHSC-H network from home and other remote locations. Without the security of VPN, the information you type or send could be intercepted on the "open highway" of the Internet. VPN encrypts the data before it is sent across the Internet.

When to use VPN

The security offered by VPN is necessary if both these connection and data (information) conditions apply:

1. The connection: You are ...

using a wireless connection on campus. -or-

connecting to the University from an off-campus connection such as through an Internet Service Provider (ISP), such as through AOL or MSN or with a cable modem or DSL.

2. The data/information:

You will, or might, transmit sensitive data such as passwords, credit card information, social security numbers or any confidential information by any means while connected to the Internet; you need access to restricted University resources.  

Who can use UTHSCH VPN

This service and VPN Client software is provided to eligible students, faculty and staff. Use this information to assist you withSetting Up Your Home Network.

Download Software and Instructions

Please note that most of the resources in this section are only accessable inside the UTHSC campus area. If you are outside the network you may log in using your LDAP ID and password.

NOTE:  If you do not know what this is, please visit the Netcenter page.

IMPORTANT CHANGES

Please note, support of the following VPN Clients will be changing:

• Cisco VPN Client (not supported after 7/1/2008)
  • Client Setup for Windows
  • Client Setup for Mac
  • Troubleshooting

 

Supported Clients

 

There are two VPN methods to connect to the UTHSCH network for Windows: Thin client (web browser) and Thick client (software). You will need administrative rights on the machine to complete the initial installation of both methods.

• Windows Thick Client (replaces Cisco VPN Client)
  • Thick Client Setup
• Windows Thin Client (replaces Netscaler)
  • Thin Client Setup
• Macintosh Client
• Linux Client

 

 

Technical Support with Cisco VPN and Digital IDs:

• Get Help With Digital IDs and VPN
• Support for Technical Personnel - LAN Managers and Helpdesk only

VPN PowerPoint Slide Presentations:

• VPN Seminar 1 - Introduction to Virtual Private Networking
• VPN Seminar 2 - Understanding PKI (Public Key Infrastructure), plus more VPN tips

Vendor Access to UTHSCH Cisco VPN:

• Procedures for Requesting Vendor Access
• Software Download & Configuration Instructions for Vendors and Stewards - Vendor access only

Additional Resources:

• Digital ID Center - Use this link to enroll for a DID, pickup your DID, renew your DID, revoke your DID, or search for a digital ID.
• Net Center - Useful technical information, such as how to set and change your UTH password.